Privacy Policy
At Ink Mugi, we are committed to protecting your personal information and your right to privacy.
Last Updated: October 29, 2025
Introduction
This Privacy Policy describes how Ink Mugi ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website or use our services. We are committed to maintaining the trust and confidence of our clients and website visitors.
Information We Collect
Personal Information You Provide
- Name, email address, and phone number when you book a consultation or appointment
- Medical history and skin information relevant to PMU services
- Payment information (processed securely through third-party payment processors)
- Photos and images for consultation and before/after documentation (with your consent)
- Communications when you contact us via email, phone, or contact forms
Information Automatically Collected
- Device information (browser type, operating system, IP address)
- Usage data (pages visited, time spent on site, referring website)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our PMU services
- Process appointments and consultations
- Maintain medical and service records as required by Virginia law
- Send appointment reminders and aftercare instructions
- Respond to your inquiries and customer service requests
- Send marketing communications (with your consent)
- Analyze website usage and improve user experience
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Third-party vendors who assist with booking systems (Vagaro), payment processing, email communications, and website hosting
- Legal Requirements: When required by law or to protect our rights, safety, or property
- Business Transfers: In connection with a merger, sale, or acquisition of our business
- With Your Consent: When you explicitly authorize us to share your information (e.g., testimonials, before/after photos)
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent for specific data processing activities
To exercise these rights, please contact us at inkmugi@gmail.com or call (571) 283-8228.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.
Types of cookies we use: essential cookies (necessary for website functionality), analytics cookies (to understand usage patterns), and marketing cookies (with your consent).
Third-Party Websites
Our website may contain links to third-party websites (e.g., Vagaro booking system, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Questions About Your Privacy?
We're here to address any concerns you may have about how we handle your personal information.